Shipping Information

ATTENTION: If you are in an area with daytime temperatures over 70 degrees, please add an insulated carton to your order to ensure it arrives in good condition.


  • Because many of our items are perishable, you are responsible for ensuring that your order arrives in good condition to your location. When weather is warm (70+ degrees), we require that you purchase an insulated shipping carton. If you do not, your order will be canceled and your money refunded. Even if you do order a carton, we may deem that the temperatures are too warm to ensure a safe delivery and your order will be canceled and refunded at our discretion.
  • Due to the perishable nature of cheese and butter, orders are shipped ONLY on Mondays, Tuesdays, and Wednesdays. We want to ensure the product gets to you before the weekend.
  • Free shipping on orders of $150.00 or more!
  • We ship via UPS Ground (1-4 days) service. We also offer UPS Second Day Air. UPS does NOT deliver on Saturdays or Sundays, and they require a physical address (no PO boxes). See below for the UPS Ground delivery times.
  • We normally are able to ship out orders received before noon on the same day, though we don't guarantee it. Orders received after noon will not make the cutoff for same-day shipping.
  • We will not ship immediately if doing so would require your order to sit over the weekend. So, for example, if you order from a location that is four days shipping time on a Tuesday, your order would not ship until the following Monday.
  • We are not responsible for delivery failures due to incorrect addresses.
  • If you are not sure of the weather forecast, go to a weather site and check the weather forecast. Be sure to check the forecast for the next several days. Here are a couple to try:,
  • Cheese may be at room temperature when it arrives, but its condition will be fine if refrigerated immediately upon arrival.
  • See map below for UPS Ground delivery days from Northern Ohio to your location.

UPS Ground Map